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Case Study: Evidence-Based KPI Tracking

About Client

Multi-country hospital group with operations across 5 nations.
The study encompassed 14 hospital units within a defined cluster.
Individual hospital capacities range from 50 to 500 beds.
The network collectively records an average of 4,000 outpatient visits per day.

Key challenges

  • No evidence based approach
  • Unstructured and inconsistent data process
  • Manpower intensive and prone to human-error
  • Delay in preparing reports due to multi-department dependencies
  • No track no KPIs before month-end

Problem Statement

Existing quality processes are labor driven and can generate insights in retrospective method only.

In case of multi-unit hospitals, this time automatically amplifies because of manual transfer of information from the units to the headquarters in a specific format which is a time taking process.

Before Medblaze

  • Labor-driven, manual process
  • Retrospective insight generation
  • Delayed month-end reporting
  • High margin for human error

With Medblaze

  • Fully automated data capture
  • Real-time KPI analysis
  • Instant multi-unit dashboards
  • Zero margin of error

Key strategies implemented

We developed an evidence based platform that provides real-time analysis of major accreditation KPI through which the system identifies and classifies the dimensions of hospital performance and addresses assessment.

  • Realtime tracking & monitoring – Comprehensive system wide view of all gaps for implementation of regulatory compliances and improvement strategies.
  • Targeted benchmarks – Set indicator specific benchmarks to drive excellence
  • Time effective – Saves hours of manual effort with zero margin of error